The jewellery industry has a long way to go when it comes to offering the public a level of guarantee and industry standards that are already available with so many other products.
When you buy a new car or electronic item for example, you receive very high levels of consumer protection. You get warranties, guarantees and service or backup schedules.
Why should the jewellery industry be any different?
- The first diamond guarantee: International and independent certification. View example >
- The second diamond guarantee: Fully registered and independent National Council of Jewellery Valuers (N.C.J.V). valuation on the finished article.
- Quality guarantee: We are so proud and confident of the jewellery we produce, we offer you a 30 day money back guarantee if you are not completely satisfied with your piece of jewellery and a life time guarantee on materials and craftsmanship.
- Service guarantee: A lifetime service policy which means you get a free clean, polish and check of your jewellery from the day you make your purchase.
We think our customer and product support service is world class although we are always happy to hear your suggestions. Now that we have your confidence, please use one of the methods to the right to speak with us directly.